Scheduled Service is a preventive maintenance tool for ensuring smooth and trouble free running of the vehicle in which consumable items like Engine oil, Oil Filter, Fuel Filter, Air filter etc are replaced as per replacement schedule recommended by Tata Motors.
Will my vehicle’s schedule service be covered under this AMC? – Scheduled Services are covered under Gold, Silver and Protect Plus type of AMCs.
Coverage of schedule services under Gold, Silver and Protect Plus type of AMCs are based on the AMC combination selected in terms of Period and Kms.
For Example if Customer having Zest, Bolt, Tiago, Tigor , Nexon or Harrier models in which Engine oil replacement schedule is at 1 yr / 15000 Kms (whichever is earlier) is buying 2 year / 30000 Kms AMC then he is entitled for 2 oil change schedule services.
Similarly if Customer is having Hexa, Sumo Gold or Safari Storm models in which Engine oil repalcement schedule is at 1yr / 20000Kms (which ever is earlier) is buying 2 year/ 40000 Kms AMC then he is entitled for 2 oil change schedule services.
Wear and Tear Parts replacement like Clutch Plate, Brake Pads, Brake Disc, Brake Liners, Wiper Blades etc is covered only under Gold, P2P and Protect Plus plans.
Consumables are covered under Gold, Silver and Protect Plus type of AMCs.
You will benefit from a variety of Financiers to choose from, as we have partnered with select banks to give you a hassle free e-financing experience, and we are continuously adding more options for your convenience.
You will be able to see the finance offers with pertinent details like interest rate, EMI, repayment period etc. after submitting the required information on the e-financing section of the portal. This will also enable you to easily understand and compare features and rates.
Please refer to the question ‘What are the documents required to apply?’ in the General FAQs section for a detailed explanation.
Although we have digitised all possible financing process steps, you may be required to visit the bank in order to complete any regulatory requirement of the Financier.
Definitely. We have provided an option to modify the loan amount and tenure before applying for a loan. This will help in working out a suitable EMI (equated monthly instalment) as per your requirement. Kindly note that the modifications are at the discretion of the Financier.
With our Finance partners' support, we will help process your approval as well as disbursement to the Dealer.
Once you have submitted the basic essential information, the Financiers will share indicative offers with you. After you have provided the exact details of this information, the actual loan amount will be shown as per the vehicle model selected.
Certainly, as our Finance partners consider loan applications for existing as well potential customers, subject to fulfilment of the required documentation.
Kindly reach out to the helpline number given below in case of any assistance regarding e-financing.
Tata Motors E-Financing is a convenient and secure platform that allows you to apply for vehicle financing online. It simplifies the financing process, making it easier to get the car of your dreams.
Yes, Tata Motors provides an easy-to-use online platform on its website to apply for E-Finance. You can access the E-Finance section, fill out the application form, and submit it for evaluation.
E-Finance offers several advantages, including faster loan processing, instant approvals, flexible repayment options, and the ability to complete the entire financing process from the comfort of your home.
Yes, E-Finance is available for all Tata Motors passenger cars and UV’s. However, the availability may vary depending on the specific model and your location.
The documents needed for E-Finance may vary based on your country's regulations and the financing program you choose. Generally, you will need proof of identity, address, income, and vehicle-related documents. Refer to the E-Finance section on our website for a comprehensive list of required documents.
Yes, Tata Motors E-Finance offers loan options that cover a significant portion of the vehicle cost. However, the loan amount and eligibility criteria may depend on various factors such as your credit history, income, and the specific financing plan you select.
Yes, we often offer special financing offers and promotions through our Online Financing platform. Keep an eye on the website for the latest offers to make the most of your vehicle purchase.
Yes, during the e-finance application process, we facilitate checking any pre-eligible vehicle loan options of the customer. Options will be available only with partners on-boarded for e-financing.
With our streamlined E-Finance process, you can receive quick approvals in a matter of hours or days. However, the exact time may vary based on the accuracy of the information provided and the volume of applications being processed.
Tata Motors aims to keep the E-Finance process transparent and customer-friendly. Any additional charges or fees applicable to E-Finance will be clearly communicated to you during the application process.
Yes, Tata Motors provides a tracking feature on our website, allowing you to monitor the status of your E-Finance application in real-time. You can also reach out to our customer support team for assistance.
If you encounter any issues or have additional questions regarding E-Finance, we encourage you to reach out to our dedicated customer support team. They are available to assist you throughout the application and financing process.
You can register by accepting the Terms and Conditions.
No. Registration into the Loyalty program is free. Some activities under the Loyalty Program may be chargeable.
Please contact the Tata Motors dealership for queries pertaining to NeuCoins and their accrual or redemption.
Tata Neu is a platform where users can fulfil their need for groceries, food delivery, wellness, electronics, flights, hotel bookings and more. Tata Neu provides the benefit of all services housed under one roof. Additionally, members can earn NeuCoins and exciting rewards on their shopping on the Tata Neu app and website. Members can use their NeuCoins to get discounts across all brands on Tata Neu.
For more information visit: https://www.tatadigital.com
NeuCoins are the universal reward currency of Tata Neu and associated partner brands. Members can earn NeuCoins and use them while shopping, booking hotels & flights, ordering food, and so much more on Tata Neu and our partner brands. Terms & conditions apply.
You can earn NeuCoins through eligible transactions. Visit this page to learn more about what constitutes as an eligible transaction Know More
The NeuCoins for eligible transactions will be credited to your account within 2-5 days depending on the nature of the transaction.
Users can use NeuCoins for online shopping on Tata Neu or partner brands. If the user is shopping in-store, he/she can inform the cashier that they would like to pay with their NeuCoins. NeuCoins can only be used on eligible transactions as defined by the individual brands. Please note that NeuCoins with an upcoming expiry date will be utilised first to ensure that users get the most out of their rewards.
Each NeuCoin is worth ₹1 and can be used seamlessly across eligible partner brands.
If the transaction is successful, then the NeuCoins are deducted immediately.
Do not worry. If the transaction has failed, then the corresponding NeuCoins will be refunded to your NeuPass account within 24 hours.
NeuCoins expire 365 days after the last transaction involving an eligible earn or use of NeuCoins (even if it’s just one NeuCoin earned or used). During special promotions, users may also earn additional NeuCoins. The expiry of these NeuCoins will be mentioned at the time of issuance.
No, as of now, there is no way to reverse expired NeuCoins into your account.
It’s simple and easy. Just visit the Rewards section to view your NeuCoins balance Click Here.
Tata Motors offers a wide range of accessories to enhance the style, comfort, and functionality of your vehicle. These include interior accessories, exterior enhancements, infotainment systems, utility items, and safety features.
You can purchase Tata Motors accessories through authorized Tata dealerships. Visit your nearest dealership or check the Tata Motors website to explore the available options and make a purchase.
Yes, all accessories offered by Tata Motors are genuine and designed to meet the highest quality and safety standards. They are specifically tailored for Tata vehicles, ensuring reliability and seamless integration with your car.
Yes, Tata Motors provides a warranty on most of its accessories. The warranty period may vary depending on the type of accessory. Please consult with the authorized dealership for specific warranty details.
While some accessories may be simple to install, it is always recommended to get them installed by trained professionals at Tata authorized service centers. This ensures proper fitting and prevents any damage to the vehicle during the installation process.
Tata Motors accessories are available for both new purchases and existing Tata vehicles. You can personalize your existing vehicle with the desired accessories to suit your preferences and requirements.
Tata Motors' official website and authorized dealerships provide a comprehensive list of accessories available for each Tata model. You can explore the catalogue and consult with the dealership staff to find the accessories that best suit your needs. We have a configurator on our website for you to imagine it better.
Tata Motors occasionally offers discounts and promotions on accessories. Keep an eye on the official website or inquire at your nearest dealership to stay updated on any ongoing offers.
Yes, you can return or exchange accessories within a specified period, subject to the dealership's return and exchange policy. Ensure that the accessories are in unused condition and retained with the original packaging and receipt.
The Tata Motors Assured Exchange Program by Tata Motors allows customers to exchange their or family members (First blood relationships) existing car of any make/brand for all new Tata car. It provides a hassle-free and convenient way to upgrade your car, providing fair value of existing car and ease of car transfer as a single window for trading existing car for a new car.
Yes, The Tata Motors Assured Exchange Program is applicable for exchanging any existing car for any new Tata Motors car through our dealerships. You can choose from our wide range of cars to find the one that suits your preferences and needs.
To determine the value of your used car, you need to book your evaluation online. Simply input the required details about your existing car, such as make, model, year of manufacture, and condition to book evaluation of your car and our dealer will contact for a schedule to do the evaluation.
There is no specific criteria for condition of used car to be eligible to be exchange except that the existing car would get a good value if the car is maintained with regular services from OEM workshops and has good overall upkeep without any major damages to the body. Our authorized evaluators will inspect your vehicle during the exchange process to assess its condition accurately.
The Tata Motors Assured Exchange Program is not limited to Tata vehicles. You can exchange your existing car which can be of any make, any brand, any age for a new Tata Motors vehicle under this program.
Yes, Tata Motors often offers additional benefits and special offers for customers participating in the The Tata Motors Assured Exchange Program. These benefits may include additional exchange offers from time to time on select few models. Check our website or visit an authorized dealership for current offers.
You will need to provide essential documents, including the original vehicle registration certificate, insurance papers, valid identification proof, and any other relevant documents required by local regulations. You can get in touch with our authorised dealerships for car evaluation and they would guide you with all the necessary documentation required.
You can sell your multiple existing cars, however exchange would be applicable only for a one to one exchange for a new Tata Motors Car. Our authorized evaluators will assess the value of each of your existing car. You can adjust the highest value of any new car against the price of the new vehicle, however for remaining cars only cashback can be taken from dealerships.
The Tata Motors Assured Exchange Program is primarily designed for exchanging passenger Cars. However, please contact our authorized dealerships for any specific queries related to commercial Car exchanges.
Yes, you can avail of finance options for the new Tata vehicle even when participating in The Tata Motors Assured Exchange Program. Our dealership staff will assist you in selecting the best financing solution that suits your needs.
There dealership team under The Tata Motors Assured Exchange Program makes best effort to give the most fair value of the car after assessing the price in the market. As this requires time, the team would make the best efforts to give the price within a day of the car evaluation. The price of the evaluated car would be reflected under your account.
Our dealerships have been trained to acknowledge the quote from other preowned car companies if provided and provide the best possible price after due verifications.
The Book & Buy Online feature allows you to book your desired Tata Motors vehicle conveniently through our website and complete the purchase process online.
To book a Tata Motors vehicle online, simply visit our website and select the model you wish to purchase. Click on the "Book Now" button, and you will be guided through the steps to configure your vehicle, select accessories, choose financing options, and make the payment.
Yes, we take the security and privacy of your information seriously. Our website uses encryption and other security measures to protect your data during the online booking process.
Absolutely! The online booking platform allows you to personalize your vehicle with various available options, including exterior colors, interior trims, accessories, and more.
In most cases, you can complete the entire purchase process online, including selecting accessories, financing, and payment. However, for some regions, you may need to visit the nearest dealership to complete any necessary documentation or formalities.
Yes, you can schedule a test drive for your chosen Tata Motors vehicle through the online booking platform. After selecting your preferred model, you'll have the option to schedule a test drive at a convenient dealership location.
Yes, you can make changes to your online booking details, such as vehicle configuration and accessories, before finalizing the purchase. If you encounter any issues, feel free to contact our customer support team for assistance.
We accept various secure payment methods for online bookings, including credit cards, debit cards, net banking, and other online payment options. Specific payment options may vary depending on your region.
Yes, we have a cancellation policy for online bookings. If you wish to cancel your booking, please refer to our cancellation policy on the website or contact our customer support team for assistance.
Yes, we often have exclusive offers and discounts available for online bookings. Make sure to check the website or contact our authorized dealerships to stay updated on the latest promotions.
You can easily schedule a test drive by visiting the Tata Motors website or contacting your nearest authorized Tata Motors dealership. Look for the "Test Drive" section on the website to set up an appointment at your convenience.
No, test drives are entirely free of charge. It's an opportunity for you to experience our vehicles and make an informed decision before purchase.
You will need a valid driver's license to take the test drive. Additionally, some dealerships may require a proof of identity and address for security purposes.
No, you cannot test drive multiple Tata Motors vehicles during the same visit. We encourage you to explore different models to find the one that best suits your needs.
Absolutely! We recommend bringing along family members or friends whose opinions you value. They can provide valuable feedback and help you make a better decision.
A test drive usually lasts between 30 to 45 minutes, depending on the model and dealership policies. If you need more time or want to discuss specific features, feel free to request an extended test drive.
No. You can only book a dealership which is in 25 kms radius from your location for Test drive from home option. However, you can contact dealership customer care team for more clarity on it.
Yes, you can request a test drive of Tata Motors' electric vehicles. We offer a range of electric cars designed to provide a clean and eco-friendly driving experience.
To take a test drive, you must be of legal driving age in your country and hold a valid driver's license.
Yes, if you are ready to make a purchase after the test drive, our dealership staff will be happy to assist you with the buying process. They can guide you through financing options, special offers, and any other relevant information.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Tiago as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Altroz as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Tigor as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Punch as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure a Harrier car as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Safari as per your needs.
Visit the brand page and explore all the amazing features.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
We know you will love our cars, which is why you can book a test drive online at the nearest dealership.
Configure your Nexon as per your needs.
Visit the brand page and explore all the amazing features.
For any queries or concerns on after sales services.
Mr. Saurav Ghosh
Tata Motors Ltd,
Plot no 1842,
2nd Floor,
Rene Towers,
Rajdanga Main Road,
Near Arcopolis Mall, Kolkata 700107
PH: 033-66027400
Mr. Ravi Sharma
Tata Motors Ltd,
Maru Towers, 5th Floor,
Kanke Road,
Ranchi,
Jharkhand,
Pin – 834008
Mr. Arup Sarmah
Tata Motors Ltd,
V K Trade Centre, 2nd Floor,
Opposite: Down Town Hospital,
G S Road,
Guwahati – 781006
Mr. Devendra Dawkhar
Tata Motors Passenger Vehicles Ltd,
3rd Floor, Gyan Sadhana College Service Road,
Teen Hath Naka, Thane (West) – 400607
Mr. Sandeepan Bhattacharjee
Tata Motors Passenger Vehicles Ltd,
2nd Floor, Office no 202,
Plot A of S. No. 134/2/1/1 (Part) + S No. 134/3 (Part),
Baner-Pashan Link Road,
Pune - 411021
Mr. Nitin Gujral
Tata Motors Ltd,
C1, 1st Floor, Safal Profitaire
Corporate Road,
Opp. Auda Garden,
Prahladnagar,
Ahmedabad – 380015
Mr. Jitendra Mahura
Tata Motors Passenger Vehicles Ltd.
Godrej Eternia Building,
4TH Floor,
Plot No 70 Industrial Area Phase 1,
Chandigarh-160001
Mr. Neeraj Verma
Tata Motors Passenger Vehicles Ltd.
Godrej Eternia Building,
4TH Floor,
Plot No 70, Industrial Area Phase 1,
Chandigarh-160001
Mr. Sanjay Mehta
Tata Motors Ltd,
5th Floor, Prestige Tower,
Amrapali Circle,
Vaishali Nagar-302021
Mr. L.K.Pradhan
TATA Motors Limited,
9th Floor, WeWork, RMZ latitude commercial.
Bellary Raod,Hebbal.
New Godrej Apt. Bengaluru -560024
Karnataka
Mr. Thangamariappan
Tata Motors Passenger Vehicles Business unit,
10th Floor, Arihant Rohini,
GN Chetty Road, T Nagar, Chennai -600017
Mr. Shaji Valasseri
Tata Motors Passenger Vehicles Ltd,
4th Floor | Liv N Tower |
Opp.Gold Souk | Vytilla
Cochin - 682019
Mr. Ramesh Kumar Varadarajan
Tata Motors Passenger Vehicles Ltd.,
Ground Floor, 1-10-39 to 44,
Gumidelli Towers,
Opp. Shopper's Stop,
Begumpet, Hyderabad - 500 016
Mr. Ankur Saxena
TATA MOTORS PASSANGER VEHICLE LTD.
NH-5, BARAMUNDA, NEAR BUS STAND
BHUBANESWAR - 751003
ODISHA
Mr. Vilas Karaskar
TATA MOTORS PASSANGER VEHICLE LTD
510 Apollo Premier, Plot no. 1,
Scheme No. 54, PU-4 Commercial,
Vijaynagar Square, INDORE 452010 (M P)
Mr. Nitin Verma
Tata Motors Passenger Vehicles Limited.
2nd Floor
Salcon Platina,
Opp Hotel Bristol,
M G Road, Gurugram,
Haryana - 122004
Mr. Karun Grover
Tata Motors Passenger Vehicles Limited.
2nd Floor,
Salcon Platina,
Opp Hotel Bristol,
M G Road, Gurugram,
Haryana - 122004
Mr. Shailesh Sharma
Tata Motors Ltd,
Chinhat industrial Area,
Westerns Complex, Main gate,
Deva Road,
Lucknow-226019
Tata Motors Passenger Vehicles Limited,
4th Floor, Ahura Center,
82 Mahakali Caves Road, MIDC,
Andheri(East), Mumbai-400093
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