TATA Motors Limited henceforth referred as (‘TML’) is committed to protecting the privacy and security of your personal data. The protection of your privacy in the processing of your personal data is an important concern to which we pay special attention in our business processes. We process personal data collected during visits to our websites according to the legal provisions valid for the countries in which the websites are maintained.
This privacy notice describes the information about you that TML collects through this website, how that information is used, maintained, shared, protected and how you can update it. It also applies to all personal data received by TML from the European Economic Area (“EEA”) in any format, including electronic or paper. It is effective on the date posted below and applies to our use of your information post effective date.
1. Personal data that we collect
Personal data refers to data that lets TML know the specifics of who you are and which may be used to identify, contact or locate you (e.g. name, age, gender, mailing address, telephone number and e-mail address). We collect your personal data when you provide us in scenarios such as in response to a survey, in case you register for events, when registering for personalised services, request information about product or use our services or request customer support. We may ask you to provide your personal data relevant for the scenarios such as your name, address, zip code, phone number, email address, IP Address, location data, information about your device, etc. Not all of the personal data TML holds about you, will always come directly from you. It may, for example, come from your employer or other organizations to which you belong. However, TML collects personal data about you when you interact with this site and/or utilize services offered on this site. For example:
TML websites may contain links to other websites. TML shall not be responsible for the privacy notices or the content of such websites even if:
2. How we use your personal data
We can only use your personal data if we have a proper reason for doing so. We only use your data for one or more of these reasons:
The use of your information is subject to the privacy notice in effect at the time of our use. TML uses information provided to us for our general business use. This may include the following purposes:
We endeavour to collect only such information that is reasonably necessary to perform services for you or to respond to your inquiries. You are responsible for ensuring that the information you provide is accurate, complete and current.
3. When we share personal data
TML shares or discloses personal data when necessary to provide services or conduct our business operations. If TML intends to transfer your personal data outside, TML shall take steps to ensure that your privacy rights continue to be protected and shall ensure that adequate safeguards are in place. We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.
TML may, with your consent, disclose information about you to unaffiliated third-party customers of TML in connection with your application for staffing opportunities advertised on this site, or in connection with opportunities advertised on a website of one of our affiliates. For example-
4. Where we store and process personal data
TML as a global organization, we take steps to ensure that the information we collect is processed according to this privacy notice and the requirements of applicable law wherever the data is located. TML has networks, databases, servers, systems, support, and help desks located throughout our offices around the world. We collaborate with third parties such as cloud hosting services, suppliers, and technology support located around the world to serve the needs of our business, workforce, and customers. We take appropriate steps to ensure that personal data is processed, secured, and transferred according to applicable law.
TML will not sell or rent your personal data to anyone. In some cases such as to provide the product or service you have requested, we may need to disclose or transfer your personal data within TML or to third parties if required. When we transfer personal information to other countries in which applicable laws do not offer the same level of data privacy protection as in your home country, we take measures to provide an appropriate level of data privacy protection. For example, we use approved contractual clauses, multiparty data transfer agreements, intragroup agreements, and other measures designed to ensure that the recipients of your personal information protect it.
5. How we secure personal data
TML uses appropriate technologies and procedures to protect your personal data. Our information security policies and procedures are closely aligned with widely accepted international standards and are reviewed regularly and updated as necessary to meet our business needs, changes in technology, and regulatory requirements. For example,
7. Children under 13 years of age
We do not provide services directly to children or proactively collect their personal information. Parents or guardians may authorize children under 13 years old to use the TML site provided they assume all responsibility and legal liability for the conduct of such child including, without limitation, monitoring the child’s access and use of the TML site.
If TML learns that personal data of a person under 13 years old has been collected without verifiable parental consent, then TML may take the appropriate steps to delete such information. However, if you discover your child has submitted his/her data to TML, you may request to have such data deleted from TML’s database by sending an e-mail request. Upon receiving the request, TML shall ensure to delete such information from its database.
8. Your rights and your personal data
We respect your right to access and control your information, and we will respond to requests for information and, where applicable, will correct, amend, or delete your personal information.
In such cases, we will need you to respond with proof of your identity before you can exercise these rights.
9. How long do we keep your personal data?
We retain personal information for as long as we reasonably require it for legal or business purposes. In determining data retention periods, TML takes into consideration local laws, contractual obligations, and the expectations and requirements of our customers. When we no longer need personal information, we securely delete or destroy it.
10. Changes to Our Privacy notice
TML may update privacy notice from time to time. We encourage you to check our website frequently to see the current privacy notice so that you may stay informed of how TML is using and protecting your information. Whenever a change to this notice is significant, we will place a prominent notice on this website and provide an updated effective date.
11. Questions/Contact Information
If you have questions or comments regarding this privacy notice, please contact us, or at:
Effective Date: 28.09.18
TML will not collect any personal data about you, unless you voluntarily choose to provide us with it by online registration on our websites. Personal data may include your name, address, telephone numbers, e-mail address, date of birth, gender, profession, industry.
Purpose of Use
When you do provide us with personal data, we usually use it to respond to your enquiry, process your order or service request or provide you access to specific information or offers. Also, to support our customer relationship with you:
We may store and process personal data and share it with our affiliates to better understand your needs and how we can improve our products and services; or
We (our affiliates and group companies or a third party on our behalf) may use personal data to contact you about any offer in support of your needs or to conduct online surveys to understand better our customers' needs.
If you choose not to have your personal data used to support our customer relationship (especially direct marketing or market research), we will respect your choice. We do not sell or otherwise market your personal data to third parties.
On-line Privacy and Security
Your privacy on the Internet is as important to us as your safety when driving a Tata Motors vehicle, which is why we at Tata Motors believe in an active approach to safeguarding your privacy on-line. You can interact and remain assured that confidentiality, security, and your individual right to change your mind protect you.
TML will collect, use or disclose personal data supplied by you online only for the purposes disclosed to you, unless the disclosure:
is a use of the personal data for any additional purpose that is directly related to the original purpose for which the personal data was collected,
is necessary to prepare, negotiate and perform a contract with you,
is required by law or the competent governmental or judicial authorities,
is necessary to prevent fraud or other illegal activities.
Communications or Utilization Data
Through your use of telecommunications services to access our Web site, your communications data (e.g. Internet protocol address) or utilization data (e.g. information on the beginning, end and extent of each access, and information on the telecommunications services you accessed) are technically generated and could conceivably relate to personal data. To the extent that there is a compelling necessity, the collection, processing and use of your communications or utilization of data will occur and will be performed in accordance with the applicable data privacy protection legal framework.
In certain areas of this site you may choose to share personal information with us, such as your name, address or even your driving interests. We may use this information for marketing research and other marketing and service related purposes like sending brochures you request and keeping in touch by e-mail. Any personal information you choose to share with us will not be disclosed to anyone outside of Tata Motors, our related companies, or our business partners who are contractually obligated to keep personal information confidential, unless required by law. We will never exchange or sell your personal information to any other company. Customer telephone calls may be recorded to protect you and our staff.
Non-Personal Data Collected Automatically
When you access our Web sites, we may automatically (i.e., not by registration) collect non-personal data (e.g. type of Internet browser and operating system used, domain name of the Web site from which you came, number of visits, average time spent on the site, pages viewed). We may use this data and share it with our affiliates to monitor the attractiveness of our Web sites and improve their performance or content.
"Cookies" - Information Stored Automatically on Your Computer
When you view one of our Web sites, we may store some data on your computer in the form of a "cookie" to automatically recognize your PC next time you visit. Cookies can help us in many ways, for example, by allowing us to tailor a Web site to better match your interests or to store your password to save you having to re-enter it each time. If you do not wish to receive cookies, please configure your Internet browser to erase all cookies from your computer's hard drive, block all cookies or to receive a warning before a cookie is stored.
TML will not knowingly collect personal data from children without insisting that they seek prior parental consent if required by applicable law. We will only use or disclose personal data about a child to the extent permitted by law, to seek parental consent pursuant to local law and regulations or to protect a child.
To protect your personal data against accidental or unlawful destruction, loss or alteration and against unauthorized disclosure or access, TML takes adequate technical and organizational security measures.
Links to Other Web Sites
TML Web sites may contain links to other Web sites. TML is not responsible for the privacy practices or the content of other Web sites as such web sites are not under the control of TML.
TML may provide link to other web sites
Questions and Comments
TML will respond to reasonable requests to review your personal data and to correct, amend or delete any inaccuracies. If you have any questions or comments about the TML Data Privacy Protection Policy (e.g. to review and update your personal data), please click on "Contact" and send us your questions and feedback. We will post changes to our Data Privacy Protection Policy regularly to keep you updated.